Privacy Policy

Effective Date: March 10, 2026
Last Updated: March 10, 2026

​

United Restoration Solutions (“United Restoration Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or otherwise interact with our business.

​

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

​

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name

• Email address

• Phone number

• Property address or service address

• Mailing address

• Details about your restoration needs

• Insurance-related information you choose to provide

• Photos, documents, or other content you submit

• Any other information you provide through forms, calls, texts, or emails

Information collected automatically

• IP address

• Browser type

• Device information

• Website usage data

• Referring website

• Pages viewed and time spent on our site

• Cookies and similar tracking technologies

Information from other sources

• Insurance carriers, adjusters, or representatives

• Property owners, managers, or authorized contacts

• Service providers and referral partners

• Publicly available sources

​

2. How We Use Information

We may use personal information to:

• Respond to inquiries and service requests

• Schedule inspections, estimates, or restoration work

• Communicate with you about a project or claim

• Coordinate with insurers, adjusters, contractors, or other parties involved in your project

• Provide customer support

• Send service updates and administrative communications

• Improve our website, marketing, and services

• Maintain security, prevent fraud, and protect our rights

• Comply with legal, regulatory, contractual, and insurance-related obligations

​

3. How We Share Information

We may share personal information with:

Service providers
Companies that help us operate our business and website, such as hosting providers, email providers, CRM platforms, analytics providers, call tracking providers, payment processors, IT support, and spam-prevention vendors.

Project-related parties
Insurance companies, adjusters, contractors, subcontractors, contents specialists, consultants, or others involved in evaluating or performing restoration services.

Legal and compliance parties
When required by law, subpoena, court order, insurance requirements, or to protect our rights, safety, or property.

Business transfers
If we are involved in a merger, sale, financing, restructuring, or transfer of some or all business assets.

We do not disclose personal information beyond what is reasonably necessary for the purposes described in this Privacy Policy.

​

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand site usage, and support marketing efforts. These technologies may collect information about your device and browsing activity.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

​

5. Retention of Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, complying with legal obligations, and enforcing agreements.

​

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

​

7. Your Choices

You may choose not to provide certain personal information, but that may limit our ability to respond to your request or provide services.

You may also opt out of marketing emails by using the unsubscribe link in those messages. Even if you opt out of marketing emails, we may still send service-related or administrative communications.

​

8. California Privacy Rights

California residents may have privacy rights under California law. Depending on whether and how the California Consumer Privacy Act applies to our business, these rights may include the right to:

• Know the categories of personal information we collect, use, disclose, sell, or share

• Request access to specific pieces of personal information

• Request deletion of personal information, subject to exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information

• Limit the use and disclosure of sensitive personal information in certain circumstances

• Receive equal service and pricing even if you exercise your privacy rights

​

To submit a privacy request, contact us at:

Email: info@unitedresto.com
Phone: (714) 905-4493
Mail:

14011 Clarkdale ave. #1134

Norwalk, Ca 90650

We may need to verify your identity before processing certain requests. You may also designate an authorized agent to submit a request on your behalf, subject to verification and applicable legal requirements.

​

9. Sale or Sharing of Personal Information

Choose one of the following statements and delete the other before publishing:

Option A — if you do not use ad tech that could count as “sharing”
We do not sell or share personal information as those terms are defined under California law.

Option B — if you use advertising or retargeting tools
We may allow certain analytics or advertising partners to collect information through our website in a manner that may be considered “sharing” under California law. California residents may opt out by using a Global Privacy Control-enabled browser, adjusting cookie settings where available, or contacting us using the information above.

​

10. Do Not Track and Global Privacy Control

Some web browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for Do Not Track signals, our website may not respond to those signals in a uniform way.

Where required by applicable California law, we will process Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information.

​

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies.

​

12. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, contact us so we can review and address the issue.

​

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website after changes are posted means the updated Privacy Policy will apply going forward.

​

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

​

United Restoration Solutions
14011 Clarkdale ave. #1134

Norwalk, Ca 90650
PH: (714) 905-4493
info@unitedresto.com